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DIGITALL joins the ServiceNow Consulting and Implementation and Reseller Partner Programs to help organizations transform in a fast-changing world

Solution provider DIGITALL will offer implementation and consulting services within the ServiceNow portfolio and resell ServiceNow licenses.

Frankfurt, Germany, December 7, 2023 - DIGITALL, a European digital solution provider, announced today it has joined the ServiceNow Consulting and Implementation Partner Program and ServiceNow Reseller Partner Program as a Registered partner. The partnership enables DIGITALL to utilize their industry expertise and deep implementation knowledge to help customers accelerate digital transformation through the Now Platform and enable ServiceNow solutions to reach more organizations and markets.

ServiceNow’s expansive partner ecosystem and new partner program are critical to supporting the $220 billion market opportunity for the Now Platform. The revamped ServiceNow Partner Program recognizes and rewards partners for their varied expertise and experience to drive opportunities, open new markets, and help joint customers in their digital transformation efforts.

DIGITALL will offer consulting and implementation services in IT Service Management (ITSM), workflow automation, customer service management (CSM), asset management, and more by leveraging the Now platform. As a ServiceNow reseller, DIGITALL will offer competitive pricing and license optimization and provide clients with insights and know-how on how to find the right ServiceNow solution for their specific business needs and requirements.

With more than two decades of experience in the European market, DIGITALL has built strong partnerships, especially for CRM solutions, workflow management, Cyber Security, and Data & AI. Now, DIGITALL is broadening its service portfolio and will be delivering its customers comprehensive solutions in the areas of ITSM, security operations, and complex customer service management.

“We are proud to enter a partnership with ServiceNow, as this is the logical consequence of our year-long experience in the business service sector and our commitment to delivering services that add value to our customers,” said Petar Dushanov, SVP for Software Engineering & ServiceNow Delivery at DIGITALL. “With ServiceNow as a partner, we can support companies in developing purpose-built solutions that cater to their most important digital needs and effectively transform their business in the fast-changing world.”

Consulting & Implementation partners leverage industry or domain expertise to guide customers on how to introduce and utilize ServiceNow solutions to help their businesses grow and succeed. Partners use ServiceNow resources to influence deals, track technology deployments, and drive adoption of new solutions.

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DIGITALL is a European solution provider paving the way to the next generation of digital transformation and cloud experience. Its focus lies on digitalization and the protection of customers, employees, and data. With more than 20 years of experience in the global market, DIGITALL offers a wide range of innovative products, solutions, and services in the areas of CRM & Workplace, Data & AI, Cloud & Managed Services, Cyber Security, and Technology Services to securely transform its customers’ core business processes into the digital world. In addition to its extensive portfolio, DIGITALL has strong strategic partnerships with leading technology companies, including Salesforce, Microsoft, ServiceNow, IBM, SAP, Cisco and Snowflake. Find out more at

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Sabine Kirchem
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