Association for Innovation, Business Excellence, Services, and Technology (AIBEST)
58 ITO, BPO, SSC and R&D companies have joined AIBEST as Full Members, supported by 13 Strategic Members and more than 20 Partner Organizations.
Annual Industry Report 2025
The AIBEST Annual Report 2023 analyses 833 Bulgarian companies operating in business process sourcing (BPO), information technology sourcing (ITO), and research and development (R&D).
An analysis of key indicators for the development of Bulgaria's technology and business services sector includes:
Download full report An analysis of key indicators for the development of Bulgaria's technology and business services sector includes:
- the industry's contribution to the Bulgarian GDP
- number of employees
- geodemographic profile of the industry
SEE Sourcing Industry Report 2024
The SEE Sourcing Industry Report 2024, prepared in September 2024, covers 2,293 companies across 11 countries in Southeast Europe, spanning all sourcing segments and sub-segments.
Download full report 
Explore the AIBEST Community
We are aiming to drive knowledge, innovation, technology, and professional ethics to improve the business environment.
- 70+ companiesIn the AIBEST community
- ≈ 50 000 peopleEmployed by the companies in AIBEST
- 9 Board MembersBusiness leaders chosen by the Members to represent the community
Join us to:
Our voice
Member & Partners Updates
Southeast Digital Innovation Hub (DigIhub)
AIBEST is a part of the Southeast Digital Innovation Hub (DigIhub) — an NGO initiative that brings together public, private, educational, and non-governmental organizations in Burgas. DigIhub drives the region’s digital transformation by supporting businesses in adopting advanced technologies and intelligent systems, while fostering collaboration, start-ups, and joint projects that boost innovation across tourism, culture, logistics, and mobility.
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