The AIBEST Annual Report 2023 analyses 802 Bulgarian companies operating in BPO, ITO), and R&D.

The SEE Sourcing Industry Report 2023 encompasses 2,168 companies from all 11 countries and all sourcing segments.

This edition of the report covers 774 Bulgarian companies operating in three main segments - R&D, BPO and ITO. This time we have set up a separate R&D segment to reflect the development of the sourcing sector.

The SEE Sourcing Industry Report 2022 was prepared in May 2022. The report encompasses 2,015 companies from all 11 countries and all sourcing segments.

The AIBEST Annual Industry Report 2021 covers 677 Bulgarian companies engaged in business process sourcing (BPO) and information technology sourcing (ITO).

The AIBEST Annual Industry Report 2020 covers 610 Bulgarian companies
engaged in business process sourcing (BPO) and information technology
sourcing (ITO).

AIBEST 2019 Annual Industry Report includes data about 583 Bulgarian companies engaged in business process sourcing (BPO) and information technology sourcing (ITO).

The main focus of the report is the analysis of the ITO and BPO segments of the sourcing industry, including voice-based BPO (VBPO), finance and accounting sourcing (FAO), hu- man resource sourcing (HRO), and other vendors specialized in providing more than one type of services.

The 2018 Annual Industry Report includes data about 477 Bulgarian companies engaged in business process outsourcing (BPO) and information technology outsourcing (ITO).

The following study of the outsourcing industry in Bulgaria is based on data for 389 companies from business process outsourcing (BPO) and information technology outsourcing (ITO).

The comprehensive study of the outsourcing industry in Bulgaria encompasses 180 individual companies from the business process outsourcing (BPO) and information technology outsourcing (ITO) fields. Following are some of our major findings for the sector's development in the five years between 2010 and 2014.