“In 2020 the world faced extraordinary new challenges that impacted each of us as individuals, and as a business,” said Taras Vervega, co-founder and board member at SoftServe. “It was another moment that revealed who we are as a company. The way SoftServe responded to the pandemic, the numerous solutions we have created to help our clients, and the massive response of our company and our people to help hospitals and local communities – all make me very proud of the company we’ve built.”
SoftServe has created a charity crowdsourcing platform - 𝗢𝗽𝗲𝗻 𝗧𝗲𝗰𝗵 - where small and individual contributions of time and skills combine to make significant changes in the world around us.
SoftServe and Rakuten Viber in collaboration with Information Services and AIBEST created a pro bono digital solution to be used by the Bulgarian government in its efforts to mitigate the pandemic - a chatbot channel named COVID-19 Bulgaria. This chatbot can provide statistics on the pandemic situation in the country, official news regarding COVID-19 and the recorded daily briefings of the Operational Headquarters for Fight with Coronavirus Pandemic in Bulgaria.
As a result of this initiative, more than 3.5 million Viber users in Bulgaria have access to reliable information from official sources about the latest disease developments and government measures. Another feature of this digital solution is a quick online test based on common symptoms of COVID-19, which enables residents to obtain further information on potential symptoms prior to contacting a specialist.
This project was a pro bono digital solution part of Open/Tech – SoftServe’s charity crowdsourcing platform where small and individual contributions of time and skills combine to make significant changes in the world.
To learn about other SoftServe initiatives related to diversity, equality, education, community empowerment and the environment, check out our second bi-annual Sustainability Report.